Disruptive Technologies in Small and Medium Scale Enterprises (SMEs)
Disruptive technologies fundamentally disrupt how organizations and customers engage with products and services (Palmié et al., 2020).
To keep their competitive advantage and profitability, both Small and Medium Scale Entrepreneurs have turned to disruptive technologies such as artificial intelligence, robotics, and blockchains, the application of which is disruptive in the marketplace by introducing new products and replacing old ones at a lower cost. The researcher has therefore decided to undertake this research to investigate the factors influencing the strategic adoption and integration of disruptive technologies in small- and medium-scale enterprises. Gaining this understanding will have implications for the entrepreneurs, their employees, and the larger community. This qualitative study uncovers strategies for successfully adopting and integrating disruptive technologies.
Keywords: Adoption, Advancement, Disruptive technologies, Integration, Interconnectivity, Small and Medium Scale Enterprises
Research question: What role does the disruptive technology play across the SMEs?