Crisis Management

Modern managers need to be well prepared for everything, including unexpected crises that impact businesses

Unexpected events occur frequently in all aspects of our daily environment. Whether on a school playground, a university campus, a factory, a post office or a major corporation headquarters, understanding the importance and challenges to individuals when addressing crisis management or emergency situations is vital for the safety and security of human life, revenues, and reputation.

Course Objectives

Learn from leading crisis management practitioners, through case study and business game approach. Regardless of your organization’s industry sector, size, structure, or challenges. Have an understanding of the mechanism of modern corporate and banking financial crises along with their assessment and management. Be able to interact effectively with unexpected events that occur nowadays such as the COVID-19 pandemic and the financial crisis related to wars in a way to impact different organizations.

About MBA program at LIGS University

What will you study?

Crisis Management

The aim of the Crisis Management Course is to provide the program participants with a set of contemporary principles and functions of Enterprise in unstable, challenging, turbulent conditions along with different crisis strategies and business continuing models. This course on crisis management offers students the basics in identifying, preventing, and controlling crisis situations. Crisis management basics, from preparation to training and compliance are discussed, as are various stages of a crisis, and the need to establish a crisis management team.

Clearly identifying the roles and functions of each crisis management team member is essential for the ultimate success of contingency planning, which is also discussed. This course also helps students identify potential risks or situations that may precipitate a crisis or emergency and learn approaches on how to respond to such incidents. The importance of communication and making instant and effective decisions is also covered, as are a variety of emergency response scenarios; from planning evacuation from a local elementary school affected by an earthquake to a major hospital suffering a massive power outage to the threat of a rogue employee.

Crisis management also depends on developing, assessing and determining consequences of contingency plans, and helps students identify the most common weaknesses found in many crisis management plans. Finally, the course concludes with guidance regarding damage control, the restoration of confidence in a business, company or entity, and offers students a basic checklist that may be utilized as a jumping off point for a crisis management team in a variety of business environments or public sector scenarios. Students will learn the classifications of crises, bankruptcy and restructuring and Differentiate between the crisis and the risk. They will master the concepts of modern corporate governing procedures within unknown risks, crisis influences, along with human and market behavior, etc.

Course Content & Curriculum

  • Induction to Crisis Management
  • Global, Regional and Local Crisis Trends
  • Risk and Crisis Assessment and its mitigation
  • Crisis Management Regulation and Disclosure Requirement
  • Designing Crisis Management Strategies 
  • Practical Seminars and Case Studies

Course Learning Outcomes

At the completion of this course, students should be able to…

  • Analyze events in an organization's various environments in order to ascertain, predict and adeptly move to navigate a season of crisis for various organizations
  • Assess the role of strategy during times of crisis, given the type and severity of the crisis and the organization's sustainable infrastructure for meeting it
  • Determine and execute appropriate responses to crisis situations based on historical examples, trends, and contemporary tools, methods, and metrics

Application for study

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